FAQ
PRODUCT QUALITY
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+Are your dryfruits fresh and premium quality?
Yes. We carefully source and check every batch to ensure freshness and good quality. Our dry fruits are packed and stored properly so you receive them just the way they should be - fresh, clean, and full of natural taste.
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+How long do your dryfruits stay fresh?
When stored in an airtight container in a cool, dry place, our dryfruits usually stay fresh for several months. Proper storage helps maintain their taste and quality for longer.
DELIVERY
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+Do you deliver outside the city?
Yes — we deliver outside Pune as well. We offer Pan-India delivery so customers across India can order from us easily.
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+How long does delivery take?
We usually deliver orders the next day after placement. In some situations, it may take 2–3 days. For orders outside Pune, delivery can take around 4–5 working days. We always try our best to deliver as quickly as possible.
ORDERS AND RETURNS
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+Can I modify or cancel my order?
Yes - you can modify your order by contacting us at 8390549549. If you wish to cancel, you can do it directly through the app before the order is processed.
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+What if I receive damaged products?
If you receive a damaged product within Pune, we’ll arrange a replacement. For orders outside Pune, replacement may not be possible, but we will refund the product amount. Such issues are very rare, as we pack our orders carefully - but if anything happens, we’re here to help.
STORE & BRAND
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+Why should I choose your brand over others?
We focus on consistent quality, fair pricing, and honest service. Our dry fruits are carefully sourced, checked, and packed with attention to freshness. We don’t overpromise - we simply aim to give customers reliable products and a smooth buying experience every time.
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+Do you have a physical store?
Yes - we have a physical store at Agrawal Dryfruits, Market Yard, Pune, where you can visit and shop directly.

